Frequently Asked Questions

When can I enroll?

• • All benefit eligible employees: during Open Enrollment.
  • New Hires: within 30 days from your date of hire

1. • Call US Enrollment Services 844-574-0002, Mon – Fri, 9:00am – 5:00pm EST

When will my benefits be effective?

• • All employees after Open Enrollment:  10/01/2024
  • New Hires: 1st of the month following 60 days from date of hire

How do I file an Aflac claim?

• • Online claim form:  CLICK HERE to go to the Aflac Group Insurance site where you can download a claim form or file your claim online.
  • Paper claim form:  Download the appropriate claim form below. Then complete and submit your completed claim form to Aflac.  Instructions are on the claim forms.